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Delivery, Return and exchange information

CTO Lighting uses third-party courier services for delivery. Delivery time is dependent on location and subjective to customs clearance as described below:

UK: 9-10 weeks
Europe: 9-10 weeks
Rest of the world: 9-10 weeks

Delivery is complimentary for orders over the below amounts. All delivery charges are excluding any applicable import duties and taxes.
Current delivery costs applied to specific regions:
UK: Orders under £750 incur a delivery charge of £75.
Europe and rest of the world: Orders under 750€ incur a delivery charge of 100€.

For specific delivery information on your order, please contact the CTO Lighting Sales Team by email or call +44 (0) 207 686 8700.

Returns

CTO Lighting will accept returned, undamaged products within 28 days for an exchange or refund, subject to restocking fee. Please contact the CTO Lighting Sales Team by email or call +44 (0) 207 686 8700 for the full Terms & Conditions.

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