Delivery

CTO Lighting uses third-party courier services for delivery.

Delivery time is dependent on location and subjective to customs clearance as described below:

UK: next working day

Europe: 3-5 business days (pending customs clearance)

Rest of the world: 5-7 working days (pending customs clearance)

Delivery is complimentary for orders under the below amounts. All delivery charges are excluding any applicable import duties and taxes.

Current delivery costs applied to specific regions

Orders under £750 incur a delivery charge of £25.

Orders under €750 incur a delivery charge of €35.

Orders under $750 incur a delivery charge of $50.

For specific delivery information on your order, please contact the CTO Lighting Sales Team by email or call +44 (0) 207 686 8700.

Return policy

CTO Lighting will accept returned, undamaged products within 30 days for an exchange or refund. Please contact the CTO Lighting Sales Team by email or call +44 (0) 207 686 8700 for the full Terms & Conditions.

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